Privacy Policy
Last updated: 30/06/2026
L’Ancienne Distillerie (“we”, “us”, “our”) operates the website lanciennedistillerie.com (the “Site”), through which we offer luxury self-catering holiday accommodation near Cognac, France.
We are committed to protecting your privacy and handling your personal data in accordance with the EU General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés).
1. Data Controller
The data controller responsible for your personal data is:
L’Ancienne Distillerie 6 Rue de Gate Pic, Deux Villes, 16130 Segonzac, France Email: lanciennedistillerie@gmail.com
[Insert SIRET/business registration number if applicable]
2. What Personal Data We Collect
Depending on how you use the Site, we may collect:
- Enquiry/contact information: name, email address, telephone number, and the content of any message you send us (e.g. via a contact form or by emailing us directly).
- Booking information: name, contact details, postal address, travel dates, number of guests, and any special requests, where you make or enquire about a booking.
- Payment information: if you make a payment or deposit on the Site, payment details are collected and processed directly by our payment provider (e.g. Stripe/PayPal) — we do not store full card details ourselves. [Confirm and name the actual payment provider once chosen.]
- Technical and usage data: IP address, browser type, device information, pages visited, and time spent on the Site, collected automatically via cookies and similar technologies.
3. Cookies and Analytics
We use the following tools to understand how visitors use the Site:
- Google Analytics: collects anonymised/pseudonymised statistics on visits, page views, and traffic sources to help us improve the Site.
- Google Search Console: helps us monitor and maintain the Site’s presence in Google Search results; it does not place tracking cookies on visitors but processes data about how the Site appears in search.
- Squarespace platform cookies: our website is built on Squarespace, which may set essential cookies required for the Site to function.
On your first visit, you will be shown a cookie banner allowing you to accept or decline non-essential cookies (such as Google Analytics). You can change your preferences at any time [via the cookie settings link in the footer / by clearing your browser cookies]. You can also opt out of Google Analytics generally using the Google Analytics Opt-out Browser Add-on.
4. Why We Use Your Data (Legal Basis)
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and processing bookings | Performance of a contract / steps prior to entering a contract |
| Sending booking confirmations and essential communications | Performance of a contract |
| Website analytics (Google Analytics, Search Console) | Consent (cookie banner) |
| Complying with legal/accounting obligations (e.g. invoicing) | Legal obligation |
| Marketing communications, if you opt in | Consent |
We do not sell your personal data to third parties.
5. Who We Share Your Data With
We only share personal data where necessary, with:
- Service providers who help us run the Site and our business, such as our hosting/website provider (Squarespace), payment processor, and email provider.
- Google, for analytics and search performance purposes (Google Analytics, Google Search Console).
- Public authorities, where required by law (e.g. tax authorities).
We do not share your data with third parties for their own marketing purposes.
6. International Data Transfers
Some of our service providers (such as Google and Squarespace) may process data outside the European Economic Area (EEA), including in the United States. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses or the provider’s certification under an approved data protection framework.
7. How Long We Keep Your Data
- Enquiry and booking data is kept for the duration of your stay plus the period required for accounting and legal purposes (generally up to 5 years under French commercial/tax rules), after which it is deleted or anonymised.
- Analytics data is retained according to the default retention settings of Google Analytics (or as configured by us), typically no longer than 14 months.
- Marketing consent data is kept until you withdraw consent.
8. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time (for processing based on consent, such as analytics cookies)
- Lodge a complaint with the French data protection authority, the CNIL (Commission Nationale de l’Informatique et des Libertés)
To exercise any of these rights, please contact us at lanciennedistillerie@gmail.com. We will respond within one month as required by law.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including relying on the security infrastructure provided by Squarespace and our other service providers.
10. Children’s Privacy
The Site is not directed at children, and we do not knowingly collect personal data from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will indicate when it was last revised.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
L’Ancienne Distillerie 6 Rue de Gate Pic, Deux Villes, 16130 Segonzac, France Email: lanciennedistillerie@gmail.com
